2,500 Tokens or 500 Oodles – Fan’s Choice!

[phimat37]

I don't believe I got any issues with my credit. I got my 2,500 tokens at least. I don't believe anything screwed up otherwise.

[GSNAngel]

I am wondering if people who got credited incorrectly MUST write to Help or will they adjust it automatically (since it's their screw-up)?

I think that will depend on what went wrong and are they able to track it though the app used. I will post any updates as I get them. If need be, people will be manually corrected but agreed it would be easier if it can be done automatically for all.

[chainy201]

ive been asking for my 500 oodles for days now nothing whats going on

[dailey11]

I have not received my 500 Oodles,I belong to FB. I Picked the 500 Oodles on Fan's Choice.
Thank You!

[GSNAngel]

I have not received my 500 Oodles,I belong to FB. I Picked the 500 Oodles on Fan's Choice.
Thank You!

Please be sure to email help@gsn.com and let them know.

[GSNAngel]

ive been asking for my 500 oodles for days now nothing whats going on

People are not in the office over the weekend to take care of technical issues, so today was the first day they are able to take a look at it. If you emailed help@gsn.com, expect your Oodles/Tokens to be resolved within the next couple of days.

[dailey11]

People are not in the office over the weekend to take care of technical issues, so today was the first day they are able to take a look at it. If you emailed help@gsn.com, expect your Oodles/Tokens to be resolved within the next couple of days.

Thank You GSNAngel! I just sent a note to help@gsn.com
dailey11

[squishmar]

Everything is straightened out now... got the 2,500 tokens deducted and got credited the 500 oodles. Yeah!

HAPPY DANCE!!!!!!!!!!!!!!!

[mrsbarsky]

I was credited my 500 oodles and the 2500 tokens were deducted!!!!!!!!!!!!!

Yippee!

[dailey11]

Thank You GSNAngel! I just sent a note to help@gsn.com
dailey11

I was credited my 500 Oodles
Thank You very much GSN!!

[kimflies]

I have E-mailed GSN 2 times since 7/31 about not recieving my 2500 Tokens that I choose for Facebook Fan Appreciation . I recieved 2 E-mails from them since than ,stating that they credited me 500 Oodles and deducted 2500 Tokens from my account????????? . I was wondering what I need to do in order for them to adjust MY Account correctly, as I would rather have been awarded MY CHOICE of 2500 TOKENS!!!!!!!!!!!!!! Does anyone Have ANY SUGGESTIONS< how I can rectify this ??????????? Thanks

[chainy201]

omg they finally gave me my 500 oodles and then deducted 2500 tokens i never got in the first place hello people check my tokens f\didnt has for tokens oodles oodles oodles !!!!!!

[squishmar]

kimflies... first, take a deep breath. Believe me, I know how frustrating it can be dealing with Help. In this case, I suppose they were inundated with emails from crediting tokens instead of oodles so I'm sure your letter got caught up in that whole fiasco.

Now that things have calmed down, write them again and tell them that although you realize other people had the opposite thing happen, that you in fact wanted the *tokens* and NOT the oodles. Hopefully, it will get straightened out for you. Good luck!

chainy: Are you sure you never got those 2,500 tokens you say they deducted? You can check that day in your gold Tokens Briefcase... it was on July 27, and would have said, "Fan Coupon Redemption" with an increase of 2,500 tokens. But if you don't care about the tokens anyway, I'd let it slide if they deducted from you without you getting them.

[leanne59]

I too got stuck up in the fiasco not realizing that my oodles should have already been credited-I emailed gsn help this afternoon and within an hour my 2500 tokens were deducted and my 500 oodles were credited.

[wakedaddy820]

must write . . . almost a week later and my account was never corrected. Just wrote to help, we'll see how long it takes for the correction to happen.